Position Title: Sales Co-ordinator

Company: UL Automation Systems Pvt. Ltd.
Department: Post Sales
Location: Katraj, Pune
Reporting To: Head of Department
Experience: 2–3 Years
Qualification: Any Graduation
CTC: ₹3 – ₹4 LPA
Preferred Candidate: Female

Required Skills & Competencies:

• Excellent oral and written communication skills

• Strong customer support and relationship management abilities

• Professional email etiquette and coordination skills

• Proficient in MS Excel and MS Word

• Familiarity with ERP/SAP systems and MIS reporting

• Basic understanding of:

  • Material import processes

  • Logistics and material handling

  • Purchase order terms & conditions

  • Payment terms, taxation, and invoicing

Job Description:

The Sales Co-ordinator will play a key role in supporting the sales and post-sales operations by managing customer relationships, processing orders, and coordinating with internal departments. The ideal candidate will ensure seamless execution of post-sales activities while enhancing the overall customer experience.

Key Responsibilities (KRAs):

• Provide comprehensive support to the sales team and assist in achieving departmental goals

• Serve as a bridge between the sales team and other departments, ensuring smooth internal communication

• Maintain and regularly update customer databases and records

• Manage order processing, from receipt to dispatch, ensuring timely deliveries

• Coordinate with the logistics and warehouse teams for order fulfillment

• Act as the primary point of contact for client follow-ups, internal coordination, and post-sales queries

• Prepare and maintain Order Tracking Sheets (OTS)

• Review and verify order margins, ensure accuracy in documentation

• Understand customer-specific requirements and provide proactive support to enhance satisfaction